FAQ

Frequently asked questions

FAQ's before purchase

How to use an external battery for portable, off the grid applications?


We suggest this 12 volt battery from Voltaic (not sold here) OR similar specs battery for transportable, off the grid applications. Voltaic sells rugged solar recharging systems for the battery so you’ve even got your EP during long power outages or for full off the grid use. Fully charged battery will run full power with 2 magnets on a splitter for 10 hours at 12 volts setting. Recharges from mains power in about an hour. We keep our battery plugged into the wall charging and powering the EP to avoid shut-downs due to frequent nighttime power outages in some parts of the world. Once a week to extend life of battery, unplug the battery charger and run the EP all night from the battery to fully drain it. Then plug back in to recharge. DO NOT use 16 and 19 volts setting on battery. Wave form WILL break down at greater than 12 volts. We know which parts burn out from too high voltage input; this will void your free service warranty.




How is having 2 electromagnets (v6Pro) better than single magnet (v6) system?


Two electromagnets allow for better full body coverage, as well as amplifies the experience 2x. You can place the electromagnets under the mattress vertically, one under the pillow and the other under the hip. If two people are using the system, the magnets can be placed on either side of the bed or in the center line in vertical position. Another use case of having two electromagnets over one is that, one electromagnet can be used with the outer ring on for localized application to specific area like the knees for instance and the other electromagnet can be used sleep-configured or without the outer ring for full body coverage. This allows local application and full body benefit at the same time.




How is having 4 electromagnets (Pro-plus) better than 2 electromagnets (v6Pro) system?


The Pro-plus system comes with the Pro controller, two splitters and four electromagnets. Pro-plus system can be shared between two people, two electromagnets per person. Two electromagnets per person will give you sufficient coverage. However we don’t recommend using more than two electromagnets per person. Each electromagnet produces a field of 3ft radius on top of the electromagnet. Having the four electromagnet system would allow sufficient coverage for both sharing the same bed. Two electromagnets under you and the other two electromagnets under your partner. But since you are sharing the same controller, you both will have to use the same frequency/ sleep program. Since all four electromagnets are powered by one controller, you won’t be able to program each electromagnet differently. You could simply add Extra Controller unit and Power supply to your purchase and this will allow the both of you to set the controllers according to your individual preference and also you both will be able to go to sleep at different times as well. It comes handy if one of your partner is travelling, he/she may carry his/her Controller and Electromagnets anywhere.




Is the EarthPulse™ portable?


Yes. The EarthPulse™ can be battery operated. Recommended batteries are sold by another company known as Voltaic Systems. They can be ordered from here. It comes with a charger to charge the battery. It has an additional option of charging the battery with a solar panel which you must purchase separately. Also note that you must use the battery only in 12 volts setting otherwise the waveforms will deteriorate immediately.




Does the EarthPulse™ work with thick mattresses?


The v.6 systems are effective with mattresses up to 16 inches thick.




Can I get a loan or make payments in installments?


While we do not offer easy monthly installment facilities ourselves, you can always approach your bank for credit or a personal loan. PayPal also offers Credit where they do not charge interest if the loan is paid back within 6 months. For more information about PayPal credit, click here.




What is gauss?


The intensity of the magnetic field is often measured in gauss (G)
We know that 1/10th gauss is adequate for promoting healing of most issues during long duration, nightly use; higher field amplitude for an hour or more per day preferable in some condition.
The Pulsed Magnetic field degrades by approximately 50% per inch (the inverse square law say intensity = 60/distance2) Field intensity at the surface of coil at full amplitude is as follows. For air core: 100 gauss across the square wave with 130 Gauss millisecond peak For sleep configured magnet: 650 gauss across the square wave with 950 gauss microsecond peak. Adding an additional magnet to the single magnet system with a splitter will lower the reading since you are drawing power to both the magnets from the same output jack, it will have 30% less power per magnet. For recover configured magnet i.e. w/cross polarity ring: 750 gauss across the square wave with 1100 gauss millisecond peak




Can I adjust the field strength on my EarthPulse™ device?


The field strength can be adjusted using the amplitude controls. Amplitude can be increased from 10 – 100% in the v.5 systems.




Can I use two EarthPulse™ systems on me at the same time?


We will not recommend that as it will be impossible to sync up the beats of the two systems.




Can I use the EarthPulse™ with a Pacemaker?


Please do not to bring the magnet within 12 inches of the Pacemaker. Place the magnet away from your chest.




What is the frequency range of the EarthPulse™?


The frequency range is from 0.5 Hz to 14.1 Hz. We never use frequencies over 14.1 Hz (one of the Schumann frequencies). All our frequencies are well below stress threshold.




What waveform is generated by the EarthPulse™?


EarthPulse™ generates DC Pulsed square wave form.




Can one EarthPulse™ work on two people?


Each magnet produces a field of 3ft radius on top of the magnet. Sharing the single magnet system would be mean that you both will have to sleep shoulder to shoulder and hip to hip or like spoons to get maximum benefits. The two magnet Pro systems can also be shared between two people sharing the same bed. The two magnets can be placed on either sides of the bed. One magnet under you and the other magnet under your partner. But since you are sharing the same controller, you both will have to use the same frequency/ sleep program. Since both the magnets are powered by one controller, you won’t be able to program each magnet differently. We tend to think that two controllers is superior to sharing one controller between two people because this will allow the both of you to set the controllers according to your individual preference and also you both will be able to go to sleep at different times as well.




Can I add an additional magnet to my single magnet system?


You can add an additional magnet to the single magnet system with a splitter but since you are drawing power to both the magnets from the same output jack, it will have 30% less power per magnet.




Where should I place the magnets?


Magnets are best placed under the mattress as it ensures uniform distribution of field covering your whole body from head to toe. Lying directly over the center line of the magnet ensures maximum benefits. Each magnet produces a field of 3ft radius on top of the mattress.




Can I use the EarthPulse™ with a tempurpedic memory foam mattress?


Yes.




Can I use the EarthPulse™ with a steel bed or metallic frame?


Yes. No problems here.




Can I use two EarthPulse™ systems on the same bed?


There won’t be any issues using two different EarthPulse™ devices on the same bed. One system with magnets placed on your side of the mattress and the other system with the magnets under your partner. This will allow you to set the controllers to a frequency/ sleep mode of your individual choices.




Can I use the EarthPulse™ during pregnancy?


We don’t recommend using the EarthPulse™ during Pregnancy.
From the user manual – We cannot recommend EarthPulse™™ until it has been proven safe and beneficial for the unborn child. It could affect gestation period and or size of baby. Please don’t take a chance with nighttime use. An hour or two power-nap per day through a pillow to head is advisable to help support neuroendocrine function and neurotransmission.




Can I use the EarthPulse™ with implants?


Metallic implants are okay. If it’s an electronic implant then don’t bring the magnet within 12 inches of the implant. Knee implant would anchor better if the screws were some ferromagnetic metal like stainless steel. If the stent was stainless steel, that would be problematic but only where it was close enough to actually vibrate the object.




What is the difference between an EMF and PEMF device?


EMF is totally different from PEMF. EarthPulse™ is a PEMF device. All our versions are PEMF devices. The EarthPulse™ is the only PEMF device on earth that you can use all night for sleep. EarthPulse™, besides providing the user remarkably improved sleep, is a way to electronically “tune” mitochondria while it entrains the brain toward deeper sleep. A truly holistic approach, addressing overall health at a sub-cellular – mitochondrial level. Magda Havas, PhD; Rapid Aging Syndrome differentiates harmful electromagnetic field pollution and therapeutic pulsed electromagnetic field therapy (EMF vs. PEMF). One of the best cautionary summaries on dangers of EMF and benefits of PEMF.Here is the link : https://m.youtube.com/watch?v=6z9Dpe66SzE Sleep on Command mimics Mother Nature (at slightly higher amplitude) giving you what could be termed geomagnetic field vitamins that was supplied by Mother Nature prior to EMF and RF (radio frequency) pollution taking over biosphere. Geomagnetic field supplementation with our pulsed electromagnetic sleep machine balances the energy levels at the sub-cellular level. We use extremely low frequencies in the range of 0.5 – 14.1 Hz. In fact, The EarthPulse™ helps counter negative effects of EMF by giving the cells and the neuro system a good strong ground signal that makes the WiFi cell tower down the street and etc sound mild in comparison, its like trying to hear a flute through a platoon of trombones. Here are some related studies in our PEMF database: https://earthpulse.net/emf-protection/ No doubt the EP will be the strongest signal in the whole house; however, it won’t overcome your bed being in proximity to a refrigerator or a smart meter. It is too thick a field with both of those to be able to shield or overshadow and will NOT overcome a smart meter within 25 feet. The EarthPulse™ provides a nice interruptive field here is a link that explains why :-> Electromagneticnoise inhibits radiofrequency radiation-induced DNA damage and reactive oxygen species – due to EarthPulse™ constant stepping up / down. EarthPulse™ is the perfect interruptive field for nighttime or alert daytime use.




Is the EarthPulse™ safe for pets?


EarthPulse™ is as good on pets as on people.




Is the EarthPulse™ safe for kids?


The EarthPulse™ is safe for kids but must limit all night-exposure to air core electromagnet (80 gauss) through 6 inch mattress. Where mattress is under 5 inches place under bed on floor with core installed (CROSS-POLARIZING ring removed) on cardboard box under box spring. Higher amplitude applied all night could influence rate of growth. Air-core on floor under bed or crib for infants.




Is EarthPulse™ compatible with Earthing?


Yes, completely different activity but highly compatible.




Can I use the EarthPulse™ for Lymes?


We don’t recommend using the EarthPulse™ for Lymes. If you have known Lyme infection it is best to invest your money in the Bob Beck Protocol and resuming using your EarthPulse™™ only after you are completely recovered. The immune response is improved by EarthPulse™ use so it fights most other infections just fine, it seems the only parasite that gives us notable issues is Lyme.





FAQ's during purchase

What payment methods are available?


There are two payment channels. PayPal and Credit Cards. Both these payment channels enable you to pay by Credit Card. If for some reason your cc fails on the Credit Card option, use the PayPal option to pay with your account. You woudn’t need an account to use your card using the PayPal option.




How much is the shipping?


We charge a flat shipping fee of USD 49 to ship to anywhere in the world. The shipping price is per device. The v5.2 Basic or v5.2 device weighs about 2 Lbs. (1 Kg), so it’s not possible to get a shipping discount. Some items like Upgrade kit or Transport pack have free shipping.




Will I be charged a customs duty?


In most of the world you’ll be billed by the delivering courier for local customs duty and clearance fees a week or two after delivery. Domestic Import Duty / VAT is your responsibility & charged locally upon delivery.





FAQ's after purchase

How do I test the magnet for output?


Once the controller is active and the blue diode is blinking, the magnet will have output. You can test it by holding the cross polarity ring ¼ inch above the middle of the magnet as shown in the picture and you should be able to feel the field pulsing in time with the blue blinking diode.




Can I exchange my EarthPulse™ device?


We don’t have a trade in system for an upgrade or downgrade. We usually suggest our clients to resell their system online on eBay and purchase the upgraded model they want from us ( we offer a 20% off on subsequent purchases ). It might be even better to loan the extra system to family or friends.




I am sleeping worse than before after using the EarthPulse™. What should I do?


Cut frequency and amplitude by 50%; if still sleeping worse cut it by another 40% until you are sleeping at least as good as you were before. If you still sleep worse, you are very sensitive to our square, nano-second rise wave form and you should remove all metal parts from the magnet and place Air-core electromagnet coil North “N” side up in the same place under your mattress. Start at 10% for a few nights hopefully sleeping as you were at baseline. Then increase 10% per night. You should be using Delta frequency settings only at 3 Hz or below. Contact us if the above process does not solve your Acclimation / Agitation crisis at end point.





Warranty & Guarantee

What Is The Warranty Of EarthPulse™ Devices?


EarthPulse devices warranty can be viewed at the warranty page. Please be sure to read it and save it to your computer during purchase.




What Is The 90-Day Satisfaction Guarantee?


If our technology and methods fail to satisfactorily enhance sleep and mental & physical performance within 90 days, please return it for refund of purchase price. You must establish tech support prior to return request or 10% restocking fee will apply. Device should be returned to us in ‘like new’ condition.





Technical Support

Where To Find User Documentation?


Link to access user manuals is sent to you along with the order confirmation email. Please contact us if you can’t find it.




How Can I Get Professional Help For Using My Device?


We strongly advise to thoroughly read through our user documentation. If you still need help after following the user documentation correctly, you are free to raise a tech support request. To make sure your 90 day money-back remains valid, contact us within 2 weeks if you do not see results. Again, raise a ticket with our tech support department.





Discounts & Rewards

What Is Friends And Family Discount?


Everytime you place an order on our website, you immediately receive discount coupon codes. These coupons can be utilized by your friends & family or yourself to obtain up to 20% discount on your next purchase. These coupons are valid for 365 days. Affiliates and resellers are not eligible for this promotion. Referral rebates program can not be combined with Friends & Family Discount coupons. For v5.3, v5.3Pro, v5.3Equine & E-Stim+v5.3Pro Bundle 20% Product Discount For Basic, ProBasic & E-Stim 10% Product Discount




How Can I Get A 10% Rebate For Feedback?


We offer a 10% rebate on your initial order for completing our feedback process for PEMF systems. After you purchase a device, download the 90-day feedback form from the user documents link sent to you upon purchase. The feedback form is a PDF file, which can be downloaded and saved on your system. Open the file using the free Adobe Acrobat Reader and remember to save the form every time you fill it. Once the form is complete, you can submit it via the Feedback Rebate page after logging in. Also complete a Google review and a Facebook review to be eligible for the rebate. Links to these are available on the Feedback Rebate page as well. We will then verify your submissions and send you the 10% rebate by reversing the charges to the same account and transaction used to place your order. If you chose PayPal payment gateway, the refund appears immediately. In case you used the Credit Cards payment gateway, expect the rebate to show up in your next credit card statement, usually between 10-15 days. This rebate is only applicable to direct customers of Sleep-Tech International (You must have purchased from this website). The rebate will incorporate the price of the ordered PEMF systems only, that excludes shipping and accessories.




How Can I Get $49 Shipping Rebate, As Somebody I Know, Told Me About It.


If you heard about us from another customer of Sleep-Tech.com, we will refund your shipping. Let us know by entering their email address in the order comments. If it matches with a customer of this shop, we will refund your shipping. This word of mouth referral program is not applicable for our affiliate program members and their referred customers. The program is also not applicable if the customer is using a Friends & Family discount or any other special discount that was offered prior to our knowledge about the referral.




What Is The Referral Rebate Program And How Do I Get The Rebate?


We offer a referral rebate for every customer you refer to us. Your referral also gets FREE shipping rebate if they mention your name and email address in the order comments box during checkout. So go ahead and spread the world and always ask them to put in your name and email ID in the order comments box during checkout! Referral Amounts: 50$ for v5Basic 100$ for v5, v5Pro, ProBasic 150$ for v5Equine This word of mouth referral program is not applicable for our affiliate program members and their referred customers. The program is also not applicable if the customer is using a Friends & Family discount or any other special discount that was offered prior to our knowledge about the referral. Lastly, the offer is not applicable for sales or purchases before your initial sale (you must have already been an existing customer to receive a rebate before the sale was made to your referral).




What Is The Affiliates Program?


The affiliate program is the most convenient way to refer our devices to new customers and get paid referrals. Read complete details about this program over here. Affiliates are ineligible to participate in any other customer loyalty programs.





earthpulse_pemf_magneticfield.jpg

Stay Connected

  • Pinterest
  • Twitter
  • Facebook
  • LinkedIn
  • Instagram
  • YouTube