SHIPPING & RETURNS
The usual time from order to delivery is 6 to 9 business days to most locations in the US.
Worldwide the expected time to delivery could between 6 to 12 working days, it could be higher for remote locations.
Your TRACKING is delivered to your email by the SHIPPING COURIER. If not received in 6 business days please search spam for FEDEX, UPS, or DHL; prior to emailing us.
PHYSICAL SHIPPING ADDRESS REQUIRED
No P.O Boxes for delivery please.
You could also try the PayPal payment gateway to pay by CC without needing to register for a PayPal account.
V.A.T. & CUSTOMS LIABILITY
We ship from our Dispatch Center in RAK-UAE to provide you the most cost effective electromagnetic solution on Earth. You will be solely responsible for any V.A.T. & Import Duty, plus nominal delivering courier’s clearance fees.
Return & Exchange Policy
90-DAY SATISFACTION GUARANTEE
If our technology and methods fail to satisfactorily enhance sleep and mental & physical performance within 90 days, please return it for refund of purchase product price. You must establish and maintain tech support for 3 weeks prior to return request or 10% restocking fee will apply. Shipping costs are non-refundable. Device should be returned to us in ‘like new’ condition.
10% RE-STOCKING FEE FOR RETURNS UNDER 90-DAYS
Assessed ONLY where product return requested where no tech-support has been sought. Shipping costs are non-refundable.
Once Tech-Support contact is made, we must work together for 21 days (intermittently) to exhaust our experience helping clients get expected results. This is a two way process. You email us telling us nothing is happening. We return email with questions to which you respond. If you do not respond to our emails and return system anyway, you agree to be subject to the 10% restocking fee. Restocking-fee is almost never triggered as our clients are usually committed to tackling their challenges. If committed you’ve got a better than 96% statistical probability of success.
If after 7 days of use, you are not seeing recognizable results please contact us for Tech-Support.
About 15% of clients need help. Odds are you won’t… unless extremely sensitive to pulsed electromagnetic fields.